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| Titre : |
Emodetionnal diffusion. Non programmed emodecisional diffusion: the role of emotion leaders'' impact and follower’s emotional resistance |
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| Numéro : |
68 |
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| Année : |
2021 |
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| Volume : |
XXVII |
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| Auteur(s) : |
Pierre PIRE-LECHALARD, Delphine VAN HOOREBEKE |
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| Résumé : |
Research has shown that a decision cannot be made by excluding emotions from the equation, while others have argued that emotions are contagious. For our part, we argue that emotions can be a vehicle for decisions within a working group and that, in this case, decisions spread more quickly than under cognitive diffusion of information. To go further in our thinking, we believe that the presence of individuals that we qualify as emotional leaders (contaminating agents) as well as emotional receptors (contaminated agents) increase the contagiousness of a decision, particularly in organizations. Although many studies have focused on managerial decision making, their dissemination under emotional influence remains little studied. Similarly, non-routine decisions have been little studied. The present study aims to show this influence through experimentation coupled with a sociographic methodology. This experiment makes it possible (1) to isolate the adoption of a decision taken under the influence of emotions (2) to highlight the threshold of emotional resistance (the level of porosity to emotions) of individuals in a social network and (3) to clarify the role of emotion leaders in the acceptance of a non-programmed decision in a social system. The study confirms that emotions are warning signals that accelerate the diffusion of non-programmed decisions, reveals an ambivalent role of emotion leaders and the ability to "mimic" emotional resistors. The discussion of the results highlights the essential capacities and values of emotional leaders. |
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| Pages : |
5 - 30 |
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| DOI : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2021-68-page-5.htm |
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| Type : |
Research paper |
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| Keywords : |
decision-making, diffusion, emotion, leaders, resistance |
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| APA : |
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| Citations : |
0 |
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| CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2021-68-page-5.htm |
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