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| Titre : |
Is the allocation between work and leisure mediates the relationship between working conditions and job stress ?
A study of personal in contact with customers working in the hospitality industry |
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| Numéro : |
51 |
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| Année : |
2015 |
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| Volume : |
XIX |
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| Auteur(s) : |
Sari MANSOUR |
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| Résumé : |
Retaining as a theoretical anchor, the theory of conservation of resources Hobfoll (1989), this work aims to study the impact of working conditions defined in terms of demands and resources on occupational stress through the work-to-leisure conflict. A study was conducted among 648 employees in contact with customers in the hospitality industry in France. The results of the analysis of indirect effects based on a bootstrap analysis (Preacher and Hayes, 2004) and founded on 5000 replication with a confidence interval of 95%, revealing that the work-to-leisure conflict has a partial mediating effect on the relationship between psychological demands, overtime and social support from the supervisor, and psychological stress. Similarly, they identify a full mediator effect of work-to-leisure conflict on the relation between physical load and psychological stress. However, they show that the social support of colleagues directly influences the stress. As for the decision-making autonomy, it does not influence the psychological stress directly or via the work-to-leisure conflict. |
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| Pages : |
75 - 98 |
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| Type : |
Research paper |
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| Keywords : |
working conditions, work-leisure conflict, stress |
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| APA : |
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| Citations : |
1 |
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| CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2015-51-page-75.htm |
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