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| Titre : |
Interactional regulation of emotions in hospital work |
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| Numéro : |
16-17 |
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| Année : |
2001 |
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| Volume : |
VII |
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| Auteur(s) : |
Michèle GROSJEAN |
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| Résumé : |
Patient-care in hospitals arouses strong affects which professionals are generally considered to have under control. The issue of this paper is the study of the social regulation of these affects. From an interactionist perspective and with conversational analysis methods, this paper studies the forms and modalities of sharing emotions and the different types of interactional emotional regulation in the care team. The studied materials come from an ethnographic research on nurses’ communications with patients and professionals in three departments of three French hospitals. |
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| Pages : |
339 - 355 |
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| DOI : |
https://www.cairn.info/revue-internationale-de-psychosociologie-2001-16-17-page-339.htm |
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| Type : |
Studies |
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| Keywords : |
interaction, emotions, hospital work, patient, care, medical, hospital |
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| APA : |
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| Citations : |
11 |
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| CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-2001-16-17-page-339.htm |
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