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| Titre : |
Is the stress of the proximity managers inherent to the role conflicts? |
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| Numéro : |
51 |
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| Année : |
2015 |
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| Volume : |
XIX |
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| Auteur(s) : |
Marcel LOUREL, René MOKOUNKOLO, Sylvie CODO |
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| Résumé : |
This research concerns the stress of the proximity managers (DPx) of one French public enterprise (SNCF). Its first objective is to measure the impact of the age on their level perceived stress. His second is to study to what extent the role conflicts and the perceived social support allocate directly and indirectly the perceived stress of the DPx. Our theoretical anchoring borrows from the models of « professional development ", of " the episode of role " and the “effect direct/attenuator of the social support”. The results of the quantitative study led with 94 DPx show that the degree of stress is more raised at the manager’s of less than 45 years old than at the managers of 45 and more years old. The role conflicts increase the level of perceived stress whereas the perceived social support reduces it. The tested effects of interaction reveal in certain cases the role amplifier of the perceived social support in period by conflicts of role. The theoretical and practical perspectives of the study and its limits are discussed. |
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| Pages : |
55 - 74 |
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| Type : |
Research paper |
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| Keywords : |
role conflicts, perceived social support, perceived stress, age |
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| APA : |
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| Citations : |
- |
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| CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2015-51-page-55.htm |
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