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Titre :  The image of managers: a cross-section of views
Numéro :  39
Année :  2010
Volume :  XVI
Auteur(s) :  Christian BOURION, Frank BOURNOIS
Résumé :  Image is everything. However a belief, even one unanimously shared, is not necessarily the truth - in the same way as one unanimously refuted is not necessarily fiction. But in a democratic state of law, it is shared representations that form opinion, laws and standards. In order to capture these images that cut across their intersubjective views on work and managers and decide whether they are true or false, our researchers collected several thousand pieces of data (articles, interviews, surveys, published documents and REX). They then divided these into three groups: negative, rational and positive. Finally, they measured the relevance of the two extreme views by comparing them with annual surveys of several thousand employees describing the realities of their work. Unfortunately, images of suffering at work account for 77% of the reports filed but describe a reality that relates on average to only 8% (up to 15% in bad years) of employees (bankruptcies, sell-outs, relocations, public reform or critical incidents). Representations praising work account for only 8% of the epistolary spaces although they describe the reality of 85 to 92% of employees; hence the image of suffering at work, which spreads like a gunpowder trail, is less than factual. Viewing work as some sort of pathogenic agent is shared by attorneys, psychiatrists, psychoanalysts, educators, sociologists, labor inspectors, occupational physicians and journalists and above all by 8 to 15% of actual employees in interviews on work (6000 employees; Ipsos Accor). In their files, the reader discovers a variety of ways in which a business is implicitly or explicitly compared to a place of torture, violence, harassment, suffering, fanaticism, stress or simply a barrage of psychosocial risks. Managers are depicted as guardians, seducers, harassers, fanatics or perverts. The media benevolently relay these publicly-owned caricatures. Viewing work as an agent of good health is advocated by coaches, consultants, corporate managers, administrators, professionals, the Church and above all by 85 to 92% of actual employees in interviews about their jobs (6000 employees; Ipsos Accor). In their files, the reader discovers random pictures of a business implicitly or explicitly compared to a place of pleasure, joy and progression, particularly when the work is well done, useful and recognized. A place of wellbeing and self-realisation, where a personality can develop and where people can really dazzle under pressure. This creates the desire for one’s children to follow the same career path, and enjoy the same exciting life. Managers are presented as guides, mentors, coaches. They sometimes make mistakes, but they listen, learn, understand and pass on their knowledge; they devise solutions and act on them. The media hardly ever portrays these true images because they lack the weight of public opinion.
Pages :  5 - 8
DOI :  https://www.cairn.info/revue-internationale-de-psychosociologie-2010-39-page-5.htm
Type :  Other
Keywords :  images, representations, managers, suffering, work
APA : 
Citations :  -
CAIRN :  https://www.cairn.info/revue-internationale-de-psychosociologie-2010-39-page-5.htm
 
 
 
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