 |
 |
Titre : |
The influence of mixed virtual health communities on patients'' trust in their regular doctors in a health crisis context: An exploratory study of a mixed Covid-19 virtual health community |
|
Numéro : |
74 |
|
Année : |
2022 |
|
Volume : |
XXVIII |
|
Auteur(s) : |
Pierre BUFFAZ, Brice ISSEKI |
|
Résumé : |
Since the outbreak of the Covid-19 health crisis in March 2020, almost the entire world''s population has been forced to live with heightened health measures and has many questions surrounding this still poorly understood disease. For answers, many are turning to social media, and in particular to virtual health communities. This article, with an exploratory purpose, analyses the influence that such a community, mixing patients and doctors, can have on the patients'' trust in their regular doctors. To answer our question, we used a virtual health community Covid-19 and implemented a netnographic approach based on the understanding and interpretation of language and non-language data. The results show that patients'' trust in their doctors is now partly influenced by the information exchanged in the virtual community. A conceptual evolution of trust in the patient-doctor relationship is highlighted: clerical trust seems to disappear, while trust, qualified as “intermediated viral”, seems to appear. This evolution, resulting from the health crisis and the "peer-to-peer" model characterizing virtual communities, could be taken into account to renew the medical relationship. The managerial challenge for doctors is to maintain trust with patients, for example by integrating the medical relationship as a triadic relationship including virtual communities as actors in the relationship. |
|
Pages : |
|
|
DOI : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2022-74-page-71.htm |
|
Type : |
Research paper |
|
Keywords : |
virtual health community, Covid-19, trust, patient-doctor relationship, netnography |
|
APA : |
|
|
Citations : |
0 |
|
CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2022-74-page-71.htm |
|
|
|
|
|
Most cited papers |
|
Display TOP | 5 | 10 | 15 | 20 | |
|
|
|
Louis Jacques, Filion |
|
Entrepreneurial representations: an emerging field of study |
|
Volume XIV, Issue 32, 2008 Afficher plus |
|
|
|
Cornelius, Castoriadis |
|
The "rationality" of capitalism |
|
Volume IV, Issue 08, 1997 Afficher plus |
|
|
|
Robert, Paturel |
|
Grandeurs and servitudes of entrepreneurship ... |
|
Volume XIII, Issue 31, 2007 Afficher plus |
|
|
|
Jean, Pralong |
|
The image of work according to Y generation. An intergenerational comparison on 400 subjects using a cognitive mapping technique |
|
Volume XVI, Issue 39, 2010 Afficher plus |
|
|
|
Harry, Coenen |
|
Action research. The relationship between researchers and the researched |
|
Volume VII, Issue 16-17, 2001 Afficher plus |
|
|
|
Pascale, Molinier |
|
Subjective moral autonomy and the construction of sexual ldentity : the contribution of the psychodynamics of work |
|
Volume III, Issue 05, 1996 Afficher plus |
|
|
|
Jean-Louis, Le Grand |
|
Defining life stories |
|
Volume VI, Issue 14, 2000 Afficher plus |
|
|
|
Pierre, Parlebas |
|
A cultural break: from traditional games to sport |
|
Volume IX, Issue 20, 2003 Afficher plus |
|
|
|
Michel, Llory ; Annick, Llory |
|
Management description and subjective description of work : differences ? An automobile assembly plant |
|
Volume III, Issue 05, 1996 Afficher plus |
|
|
|
Eugène, Enriquez |
|
Psychosociology at the crossroads |
|
Volume I, Issue 01, 1994 Afficher plus |
|
|
|
|
|
|
|